FAQs

🧠 IVIZION – FAQ

âť“How do pre-orders work?

Most IVIZION drops are released as limited-time pre-orders to secure your size before production.
Our pre-order windows usually last 2–3 weeks (sometimes 4 max) and stock is limited — once the window closes, that's it.

You’re locking in your piece early. Once the pre-order ends, production begins and we ship out as soon as it's complete. You’ll get email updates the whole way.

Pre-orders = guaranteed sizing + early access.
It’s how we keep waste low and quality high.

âť“Why are your denim sets over $100?

Because they’re not made like everything else.
Our denim is heavyweight, custom-washed, built with embroidered details, and designed to last. These are pieces made for creators, not consumers. You’re not just paying for fabric — you’re investing in a fit with a purpose.

âť“Do you restock your drops?

No restocks.
Everything is limited — once it’s gone, it’s gone.
That’s the point. We make collections for the moment, not for the masses.

âť“What size should I get?

All sizing is listed on each product page.
Most pieces fit true to size with a relaxed/streetwear cut.
To help you visualize the fit, we post real people wearing the pieces on our Instagram with their height and size included.
Check out @ivizionthebrand to see fit references in action.

âť“When will my order ship?

Most orders ship within 5–7 business days.
You’ll receive an email with tracking info as soon as your item is on the way.

❓Do you offer returns? 

Because our drops are limited, all sales are final.
We do not accept returns or exchanges unless the item arrives damaged or defective.
Double-check size, color, and quantity before checking out.

âť“Do you offer bundles or deals?

Yes — we offer exclusive bundle pricing for supporters who want to grab more than one piece.
You can get full-fit bundles like the Vision Pack, hat duos, and discounted tee + short sets.

To make it simple, we’ve built a dedicated page that breaks down every available offer visually.
👉 View Bundle Pricing & Deals →

âť“How do I care for my IVIZION pieces?

Take care of your gear and it’ll ride with you longer.
Tops & Bottoms:

  • Cold wash

  • Low heat dry or hang dry

  • Flip inside out to protect graphics

  • Do not bleach

Hats:

  • Spot clean only

  • Do not machine wash or soak

âť“How do I stay updated on new drops?

We announce all drops and limited restocks through:

  • Instagram: @ivizionthebrand

  • Email Newsletter (sign up at the bottom of the site)

  • SMS (coming soon)

Turn on IG post notifications and stay tapped in with the vision.